16th Industrial Engineering and Management Conference

Conference Dates: March 23-24, 2010

The 16^th Industrial Engineering and Management Conference  Home Page

Lectures

• The Erlang R Queue: Time-Varying QED Queues with Reentrant Customers, in Support of Staffing Healthcare Personnel.  Yom-Tov G., and Mandelbaum A.
• Patients Flow Monitoring and Control Within Emergency Department. Carmeli B.
• Uncertainty in the Demand for Service: The Case of Emergency Department and Call Centers. Maman S., Mandelbaum A., and Zeltyn S.
• Emergency-Department Simulation in Support of Service-Engineering: Staffing Over Varying Horizons. Marmor Y., Mandelbaum, A., and Zeltyn S.

Plenary Lecture

• Abstract
• Lecture, Data-Based Service Engineering (Science, Management) in Call Centers, Hospitals, … Mandelbaum, A.