Projects

Undergraduate Students’ Projects

• RFID-Based Control of a Mass-Casualty-Event (Dr. Shlomi Israelit), 1 year, 2010. Honors Multi-disciplinary project, Best Project Prize, IE&M. link ?
  Students: Abir Koren, Avi Yungelson, Tal Shvefed, Zohar Stiro, Yariv Marmor (Ph.D. Advisor), Noa Zychlinski (M.Sc. Advisor) (jointly with S. Wasserkrug).
• Fairness in the Allocation of Work among a Hospital’s Maternity Wards, Rambam Hospital (Michal Kranzler, Sara Tzafrir), 2010. Honors Multidisciplinary project, IE&M. link ?
  Students: Ori Plonski, Noa David, Alon Dourban, Michal Gologorsky, Itamar Zaied (M.Sc. Advisor), Dorit Efrat (Ph.D. Advisor) (jointly with A. Rafaeli).
• On Fusing Financial and Operational Data, Mizrahi Bank (Amitai Cohen), 1 year, 2010. Honors Multi-disciplinary project, IE&M. link ?
  Students: Ravid Paldi, Arnon Hecht, Avraham Israeli, Maayan Solo, Katerina Kutsyy (SEE Advisor) (jointly with E. Gerstner).
• Designing an RFID System in an Emergency Department, Rambam Hospital (Dr. Tali Freed, Dr. Dagan Schwartz), 1 year, 2009, IE&M.
  Students: Yael Oppenheim, Yaara Arieli, Barak Stone, Navit Raanan, Yariv Marmor (Ph.D. advisor).
• Architectures of Emergency Departments—Comparative Analysis via DEA, 1 year, 2008, IE&M. link ?
  Students: Tawheed Natur, Viki Valin, Yariv Marmov (Ph.D. advisor).
• Retail Services at Bank Hapoalim (Tal Shlasky, Etty Sol), 1 year, 2008–2009, IE&M. link ?
  Students: Liat Gigi, Keren Koshman, Nitzan Rath, Yoav Saks, Polyna Khudiakov (Ph.D. advisor).
• Operational Aspects of the Transition to a Permanent ED at Rambam Hospital (Dr. Fuad Basis, Dr. Moshe Michelson), 1/2 year, 2008, IE&M. link ?
  Students: Kamal Badran, Inbal Haas, Rasha Huli, Yariv Marmor (Ph.D. advisor).
• Operational Aspects of the Transition to a Temporary ED at Rambam Hospital (Dr. Fuad Basis), 1 year, 2008, IE&M. link ?
  Students: Kamal Badran, Inbal Haas, Rasha Huli, Yariv Marmor (Ph.D. advisor).
• Analysis of the Pre-Operative Process at the Rambam Hospital (Dudu Levy), 1 year, 2008, IE&M. link ?
  Students: Yael Kubi, Sarit Shimon, Nitzan Yuviler Carmeli, Yossi Luzon (Ph.D. advisor).
• SBR at Pelephone (Shiri Yiftah, Ater Efrat), 1 year, 2008, IE&M.
  Students: Nir Babajani, Alon Hod, Pablo Liberman.
• Mortgage tele-services at Bank Hapoalim (Gidi Maklef, Zeev Hugi, Eli Aviad), 1 year, 2007-2008, IE&M. link ?
  Students: Yulia Kagan, Odaya Katz, Lital Moses, Polyna Khudiakov (Ph.D. advisor).
• Patients’ Flow from the Emergency Department to the Internal Wards at the Rambam Hospital (Yaron Barel, Mira Shiloah), 1 year, September 2007 (Supplement: A Business Plan for RFID in the ED), IE&M.
  Students: Sharon Levy, Yiftach Shiri,
• Patient flow from the Emergency Department to internal wards: Identification and addressing of bottlenecks and operational issues at Rambam Hospital. August 2007.
  Students: Kosta Elkin, Noga Rozenberg.
• Project management at the Israeli Air Force (Izik Cohen), 1 year, 2006–2007, IE&M. link ?
  Students: Rafi Kimhi, Kobi Shmerler, Duddi Katzir.
• Workforce management at Cellcom cellular (Sharon Tamir), 1 year, 2006–2007, IE&M. link ?
  Students: Geva Halamish, Yoni Hauber, Johnny Harel.
• Specialized service centers: A telephone-based medical service center and an internal support center based on the internet, 1 year, 2005–2006, IE&M.
  Students: Michael Reich, Rita Liber, Jenny Shaviv.
• Reservation queues in Maccabi physiotherapy (Ilana Ariel), 1 year, 2004–2005, IE&M. link ?
  Students: Taly Kramer, Orly Meretzky, Zahi Vinter, Micky Pisarevski.
• Staffing of time-varying queues to achieve time-stable performance, 1 year, July 2004, honors project, IE&M. link ?
  Student: Zohar Feldman.
• Skill-based routing in telephone service centers – Bank Hapoalim (Gideon Makleff), 1 year, 2003–2004, IE&M.
  Students: Meirav Avrahami, Yechiel Hakari, Yosef Luzon, Lihi Rozenberg.
• Adaptation and improvement of the scheduling system for security inspectors at Ben-Gurion Airport – Israeli Airport Authority (Alon Ziberstein, Eran Bushari), 1 year, Best Project Prize, 2003–2004, IE&M.
  Students: Sivan Eldor, Yair Arazi.
• Staffing a Technical Support Call Center – Netvision, Haifa, 1 year, 2002–2003, IE&M. link ?
  Students: Yehuda Asulin, Gustavo Martin Terroni, Vladimir (Veba) Fertzenko.
• Bug management at Intel Galil, 1 year, 2002–2003. Awarded the Gruenblat Prize, Technion, 2003, IE&M.
  Students: Daniel Reis, Alon Gazit, Menachem Arigor (jointly with B. Golany).
• Telephone-based pizza delivery, 1 year, 2001–2002, IE&M. link ?
  Students: Itay Gurevich, Guy Harary, Dan Omer.
• Empirical and Theoretical Analysis of Many-Server Queues, 1 year, 2001, honors project, IE&M. link ?
  Student: Roy Schwartz.
• Skills-based routing, 1 year, 1999–2000, IE&M. link ?
  Students: Elana Guslitser, Tomer Yahalom.
• Shift assignments: Operations and psychology — Netvision Haifa (Shuki Lapid, Ruth Alon), 1 year, April 1999, IE&M.
  Students: Rakefet Guttman, Hila Etzion, Inbal Katmor, Efrat Rotem (jointly with I. Erev).
• Simulation and analysis to support Skills-Based Routing, 1 year, 1998–1999, honors project, IE&M. link ?
  Students: Yuval Nov, Igal Newman (jointly with M. Pollatschek).
• A model for measuring service quality in a telephone support center, 1 year, March 1998.
  Students: Ofer Baron, Yohai Gat, Yuval Peleg.
• The Production of Justice, Part II (Designing a decision support system) — the Labor Court of Law, Haifa (Doron Meiblum), 1 year, August 1997, IE&M. link ?
  Students: Tali Livne, Nir Shtraus, Alex Zilberman.
• Tele-Nets – Telephone call centers — Bezek 144, Pelephone Tikshoret, Tel-Aviv Police 100, Hulon Municipality, Missing Link, Beeper, …, 1 year, June 1997, IE&M.
  Students: Eitan Ben-Nun, Dan Dar, Yael Hochberg, Elisheva Shparber.
• From project to process management in software development — Telrad (Eitan Polak), 1 year, September 1996, IE&M. link ?
  Students: Ido Margalit, Tal Segev, Michael Shmilovitch.
• Ship Queues at Haifa Port, 1 year, April 1996.
  Students: Zohar Ilan, Noam Shalski, Moti Arnon, Eran Baram.
• Analysis of operating rooms – Carmel Hospital, Haifa, 1 year, September 1995, IE&M. link ?
  Students: Gad Horn, Tami Itman, Fabian Mazuz, Uri Neria.
• The Production of Justice (Management of pre-trial delay) – the Labor Court of Law, Haifa (Doron Meiblum), 1 year, July 1995, IE&M.
  Students: Hagit Gochman, Keren Bokai, Ram-Yosef Marko.
• Inventory management of storage boxes — Rav-Bariach, Israel, 1/2 year, April 1995, IE&M. link ?
  Students: Ran Erhard, Ina Markin.
• Mailbox location and mail collection — the Israeli Post Office (Ilan Gonen), 1 year, October 1994, IE&M. link ?
  Students: Ran Batito, David Reis.
• Analysis of the Project Management System at the Israel Electric Corporation’s Substations, 1 year, August 1993, IE&M.
  Students: Itay Birger, Alon Rosenthal.

Other Projects

• “Simulation experiments with manyserver queues in the QED regime (QED = Quality and Efficiency Driven)”, 2002–2003. link ?
  Partner: Roy Schwartz, Technion Excellent Students program.
• Eshkol grant for research in Applied Mathematics, on “Models of direct services: skills-based routing”, Israeli Ministry of Science, 2000–2001. link ?
  Partner: Tomer Yahalom.
• “Direct Banking—Survey and Assessments”, 1 year, August 1998. link ?
  Partners: Meirav Istzhaki, Eli Katzav, Itzhak Naor (Executive Education, Hebrew University, Jerusalem).
• Eshkol grant for research in Applied Mathematics, on “Models of telephone call-centers with abandonments”, Israeli Ministry of Science, 1996–1997. link ?
  Partner: Yael Hochberg.
• “Reservation queues”, 2004–2005. link ?
  Partners: Efrat Reichelstein, Shimrit Stern (with M. Penn).
• “Simulation of patients routing from an emergency department to internal wards in Rambam Hospital”, 2008. link ?
  Partners: Yulia Tseytlin, Asaf Zviran.
• “Validating models of call centers”, 2010. link ?
  Partner: Ori Plonsky (supervised jointly with S. Zeltyn).
• “On workload and offered-load programming”, 2010. link ?
  Partner: Abir Koren.
• “Optimizing the ED Triaging Process: Developing an Analytic Approach to Assign Patients to Work Groups in an Emergency Department”, MS in Business Analytics (MSBA), Capstone Project, Stern-NYU, jointly with Mor Armony, 1-year project, 2014. link ?
  Partners: Kurt Gilman, Matthew Periera, Americo Pietropaolo, Susan Schiffler, Amit Sharma, Christos Zacharias (Ph.D. Advisor).